Between February 26, 2021, and today, which is a period of 1 496 days, help.jd.com's availability was checked 3 times. Among all uptime assessments, help.jd.com was accessible 3 times, the most recent instance occurred on March 1, 2021, as indicated by a 200 status code. As of April 2, 2025, no downtime was noted for help.jd.com for any of the inspections that were done. As of April 2, 2025, it has been confirmed that no response contains an error status. 2.524 seconds is the average response time, while help.jd.com responded in 1.584 seconds on March 1, 2021.